![]() When using the security scan monitor feature, “Protected by reCAPTCHA” will appear at the bottom of your survey. On the other hand, security scan monitor uses reCAPTCHA V3 to identify when the survey is being tested by email security scanners. ![]() The Captcha question requires the respondent to successfully interact with it and complete the proposed challenge in order to proceed. Qtip: Although the Captcha question and security scan monitor both use Google reCAPTCHA technology, how they use it is very different. While this feature is designed to stop email scanning software from opening emailed links, it will apply to links of any type, regardless if they were distributed via Qualtrics or a third-party system. When enabled in your survey options, security scan monitor allows you to prevent email scanning software from inadvertently starting a survey session when a survey link is included in the email. (Although a user can add a survey flow branch to kick the respondent out of the survey based on the likelihood of them being a bot.) This requires no interaction from the respondent, but will not block them from proceeding if they are indeed a bot. On the other hand, bot detection uses reCAPTCHA V3 to flag the response with the likelihood of it being taken by a bot. Qtip: Although the Captcha question and bot detection both use Google reCAPTCHA technology, how they use it is very different. Every response is rated on the probability that the respondent was a bot, which you can then use to filter out data or build reports. Bot Detectionīot detection allows you to track which responses are likely bots by adding a field to each response called Q_RecaptchaScore. However, in order to set up logic based on this field (such as screening out possible bots), you must add this embedded data field to your survey flow. You can report on or analyze Q_BallotBoxStuffing without adding it to the survey flow. If true (1), it means the response is likely a duplicate. Here’s how you interpret this field: Embedded Data Field Name When you select Continue survey and set embedded data field, respondents will not be sent out of the survey, but their response will be recorded and be assigned a value under the field Q_BallotBoxStuffing. Qtip: Save this step for when you are done setting up your survey! You can enable Prevent multiple submissions, Bot detection, Security scan monitor, and RelevantID all in the same survey. You can also prevent email scanning software from inadvertently submitting a survey response to begin with. Analyze the number of fraudulent responses you’ve received, breaking them down by duplicates and bots.Flag these responses so they can be filtered, reported on, etc.Redirect these responses for analysis separately.Discard them, preventing them from being counted against auditable responses or quotas.With Expert Review Fraud Detection, you can do the following with responses identified as fraudulent: Thankfully, Expert Review tracks these patterns, so you can ensure your surveys are collecting only the highest quality of data. Often bots will complete surveys en masse, or a person will take surveys on behalf of someone else multiple times. Some of the biggest threats to data quality are bots and cheaters. Please contact your Account Executive or XM Success Manager if you are interested in this feature. Calculating a Group’s Contribution to Overall Scores (Studio)Īttention: Fraud Detection is not available for all licenses.Displaying Total Volume on Widgets (Studio).Percent Total & Percent Parent (Studio).Adding Reference Lines to Widgets (Studio).
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